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Ryan Pennington

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  • Posts

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Reputation Activity

  1. Like
    Ryan Pennington reacted to Jay Pedro in Server Randomly Crashed   
    I submitted a ticket and the problem was resolved within 2 hours....great job team.
  2. Like
    Ryan Pennington got a reaction from Powerhammer6 in rerolling the server.   
    Yep. Seed is randomly generated each time
  3. Like
    Ryan Pennington reacted to toxicoconut in How to use FTP to edit   
    Hello dude,
    I was looking for it too, and just found this :
     
     
    *flies away*
  4. Like
    Ryan Pennington got a reaction from Mya in Heavy demand for servers, Odin seeks your patience!   
    Hiya folks. We are seeing a lot of demand for this game. Ticket response will be slower. We ask for your patience and kindness to our staff during this time. We're working our butts off getting everyone situated and all machines performing optimally. Cheers and thank you for hosting with us!
    Also a heads up we are hiding posts that are account specific and grouping other posts by common topic to keep things tidy. Sorry if that is annoying, it just keeps things streamlined for us to help out better and keep community discussion topics going that are important.
  5. Like
    Ryan Pennington reacted to CanaanJ in New server upload option doesn't work   
    And they fixed it! Thanks guys!
  6. Thanks
    Ryan Pennington got a reaction from Ron Swanson in Is there a way to Download a copy of our world?   
    We are working on that feature, a lot going on right now and we are working our fastest.
    The way this game is set up makes this feature slightly more time consuming to add but we'll get it done.
  7. Like
    Ryan Pennington got a reaction from VikingsArise in Is there a way to Download a copy of our world?   
    We are working on that feature, a lot going on right now and we are working our fastest.
    The way this game is set up makes this feature slightly more time consuming to add but we'll get it done.
  8. Like
    Ryan Pennington got a reaction from Chris Carey in Best Way To Save World On The Fly?   
    There's no way at this time. It's hard-coded to 30 min save intervals and with game server hosting there is no way to soft save (every provider will have the same issue until they add RCON)
    UPDATE: This has been changed in subsequent Valheim updates. You can now type save in F5 menu as Admin to save on the fly.
  9. Like
    Ryan Pennington reacted to nunnney in Server Restart Questions   
    Awesome, Thanks Ryan, Your response time to all of my questions so far has been awesome, super impressed with this team!
  10. Like
    Ryan Pennington reacted to Steven Burvenich in Server did not save after stopping server.   
    Pretty sure I saw Ryan saying waiting 30minutes before stopping server.
  11. Thanks
    Ryan Pennington got a reaction from Zein Ersyad in Is there a way to Download a copy of our world?   
    We are working on that feature, a lot going on right now and we are working our fastest.
    The way this game is set up makes this feature slightly more time consuming to add but we'll get it done.
  12. Like
    Ryan Pennington got a reaction from krakmonkey in How do i remove my credit card from the website   
    Your card details are not stored anywhere in our database. We simply take a transaction ID (if payment is made via PayPal) or a card reference ID (if using credit card through our payment processor Stripe)
    That said, if you are paying with credit card (through Stripe) we can remove the link to your credit card and then delete it from your Stripe customer record.
    Please submit a support ticket so we can handle that request.
  13. Like
  14. Like
    Ryan Pennington reacted to Tiger816 in "Wrong Password" When Trying To Connect To New Server   
    *Update* Learn from my mistake! The lock password is the one to use not the FTP password. I was thinking lock password was like an admin function to lock the server. First time server purchaser here haha!
  15. Thanks
    Ryan Pennington got a reaction from LowerDogma in How to wipe server   
    If you want to wipe your Rust server (buildings, blueprints, character data), try the following method:
    Stop server Using an FTP client, delete the .db files from /server/experimental/ Go to the /server/experimental/save/ directory and remove any folder there Start server
  16. Like
    Ryan Pennington reacted to Motokid600 in Not showing in official server list? How to find and join your server methods   
    Ehh... Now it doesnt work. Did last night. Not only did it not save the server in my favorites I can no longer contact the server. I tried the +1 to the port and its the same deal. Should I open a support ticket?\
    Edit: Nevermind. It was stopped apparently. All good. Can delete this post.
  17. Like
    Ryan Pennington got a reaction from Ron Swanson in Best Way To Save World On The Fly?   
    Correct. If there are players on you will want to wait the 30 minutes. Otherwise don't worry about it.
  18. Like
    Ryan Pennington reacted to Fibuto in New server upload option doesn't work   
    Okay after some more tries it work yet 
    Thats totally nice
  19. Like
    Ryan Pennington got a reaction from Ron Swanson in New server upload option doesn't work   
    Let me know your game server ID and I can take a look. I've tested a bunch this morning without issue.
  20. Like
    Ryan Pennington got a reaction from Ron Swanson in New server upload option doesn't work   
    We now have an automated way to do this from our control panel. Just package up your .db/.fwl in a .zip and upload it.
  21. Like
    Ryan Pennington got a reaction from DeathsLostSon in Not showing in official server list? How to find and join your server methods   
    If you cannot find yours server in the Valheim in-game server list
    Unfortunately at this time Steam has limited Valheim to 4000~ game servers listed. This is a technical bug which the game developers are working on to have more game servers be displayed - both Steam and Valheim are actively working to fix this.
    TLDR; it is almost certain your game server will not appear in the server list until they fix it.
    What do I do!? Do not fear! There is hope, use one of the methods below to join.
    Alternate methods of joining your server
    Utilize the following methods below to connect to your Valheim server if the server list is not working.
    Direct IP:Port Connect
    First open up the game server list and click the Join IP button

    You can find your Game Port from the control panel by clicking the info box next to your IP:Query Port

    Proceed to enter in your IP:Port here. Please note this is the Game Port, not the Query Port.

    Enter your password and voilà!
     
    Steam browser Join Method
    First open up the server list from within Steam

    Next, click the Favorites tab at the top.
    Then, click Add a Server.
    Get your IP:Port from your Valheim control panel page:

    Use the port specified in the little info icon (make sure to use the Query Port as your Port)
    Add to favorites

    After you have added the server, click Refresh on that server list.

    Right click your server and Connect to Server.

    Enter the password and voilà!




  22. Like
    Ryan Pennington got a reaction from VikingsArise in Heavy demand for servers, Odin seeks your patience!   
    Hiya folks. We are seeing a lot of demand for this game. Ticket response will be slower. We ask for your patience and kindness to our staff during this time. We're working our butts off getting everyone situated and all machines performing optimally. Cheers and thank you for hosting with us!
    Also a heads up we are hiding posts that are account specific and grouping other posts by common topic to keep things tidy. Sorry if that is annoying, it just keeps things streamlined for us to help out better and keep community discussion topics going that are important.
  23. Thanks
    Ryan Pennington got a reaction from ImBeingMe in Are there ADMIN commands or Console?   
    You can add admins now via our control panel! 🙌
  24. Thanks
    Ryan Pennington got a reaction from Nathan Baker in Is there a way to Download a copy of our world?   
    We are working on that feature, a lot going on right now and we are working our fastest.
    The way this game is set up makes this feature slightly more time consuming to add but we'll get it done.
  25. Like
    Ryan Pennington got a reaction from Buff Gorilla in Heavy demand for servers, Odin seeks your patience!   
    Hiya folks. We are seeing a lot of demand for this game. Ticket response will be slower. We ask for your patience and kindness to our staff during this time. We're working our butts off getting everyone situated and all machines performing optimally. Cheers and thank you for hosting with us!
    Also a heads up we are hiding posts that are account specific and grouping other posts by common topic to keep things tidy. Sorry if that is annoying, it just keeps things streamlined for us to help out better and keep community discussion topics going that are important.